Job ID#: 10286
Customer Account Manager – Remote role
Our national client is looking for experienced customer account managers that are eager to learn and grow! This is a unique Customer Success Manager role where you will work with retail partners on home improvement projects. As the account manager, you’ll be leading the charge on your own projects.
- Communicate with new clients and accounts
- Coordinate projects by handling all details from service provider outreach to scheduling and invoicing.
- Take projects from initial outreach to completion quickly
- Manage multiple relationships at once and create satisfied customers
- 3-10 years of experience in customer success, sales or account management
- Experience speaking with clients on the phone and email
- Ability to work independently with excellent time management
- Must be able to multitask and handle multiple relationships at the same time
- Excellent written and verbal communication skills
- Attention to detail and good organizational skills
- Good foundation in Excel/Google Sheets
- Knowledge of home services/skills/trades and or real estate is a plus
- Experience with ZenDesk is a plus!
$20-22/hourly – contract to hire