Project Manager

Professional Alternatives

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Job ID#: 10286

Customer Account Manager – Remote role

Our national client is looking for experienced customer account managers that are eager to learn and grow! This is a unique Customer Success Manager role where you will work with retail partners on home improvement projects. As the account manager, you’ll be leading the charge on your own projects.

Responsibilities

  • Communicate with new clients and accounts
  • Coordinate projects by handling all details from service provider outreach to scheduling and invoicing.
  • Take projects from initial outreach to completion quickly
  • Manage multiple relationships at once and create satisfied customers

Requirements

  • 3-10 years of experience in customer success, sales or account management
  • Experience speaking with clients on the phone and email
  • Ability to work independently with excellent time management
  • Must be able to multitask and handle multiple relationships at the same time
  • Excellent written and verbal communication skills
  • Attention to detail and good organizational skills
  • Good foundation in Excel/Google Sheets
  • Knowledge of home services/skills/trades and or real estate is a plus
  • Experience with ZenDesk is a plus!

$20-22/hourly – contract to hire

 

 

Founded in 1998, Professional Alternatives is an award-winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent. Connect with us today!

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