Billing Specialist

Professional Alternatives

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Job ID#: 10902

A/R Billing Specialist-SW Houston

Job Overview:

This position is responsible for analysis of national accounts, maintenance of customer account information, creation of ad hoc reports, creation of custom electronic billing formats, and miscellaneous special projects.

 

Accountabilities:

  • Maintaining customer information and processing electronic billing for national accounts.
  • Working with customers to research and resolve billing issues ensuring a high level of customer service.
  • Support internal customers with ad hoc reporting, data extracts, etc.
  • Creation and maintenance of Microsoft Access database.
  • Process all electronic uploads to the billing system for the company including customer account
    maintenance, rate changes, contract changes, etc.
  • Using technology to automate and streamline department processes.
    Ensure that excellent customer service is delivered to all external and internal customers.
    Other duties as assigned.

 

Primary Requirements:

  • High School diploma or equivalent, required.
  • 6+ years of experience preferably in billing, accounts receivable and/or customer service.
  • Strong data manipulation skills, required.
  • Strong working knowledge of Microsoft Office programs Word and Excel.
  • Experience in using databases in Microsoft Access, required.
  • Experience with Oracle or other enterprise financial system, required.
  • Strong written and verbal communication skills.
  • Strong sense of urgency, initiative and drive to provide quality service.
  • Courteous, tactful and professional phone and people relations, both internally and externally.
  • Work well individually and in a team environment.

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Founded in 1998, Professional Alternatives is an award-winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent. Connect with us today!

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