Collections Specialist

Professional Alternatives

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Job ID#: 11134

Collection Specialist – B2B
Burleson, TX



Oversee the collection responsibilities and assist all co-workers with questions and special projects.  Work closely with management to document procedures and assist in training of current and new employees. Work with outside collection agencies/attorneys on behalf of the company to assure the companies best interest is obtained. Assist in all external/internal audit requests, provide support and/or process other departmental tasks as needed.  Monitor that all daily/monthly mandated deadlines are met. 



  • Assist in contacting customers by all forms of communication to resolve past due balances and any other account situations.  Electronically document all interactions with customers.
  • Monitor and ensure all accounts receivable past due reports that aid in the company’s collection efforts are timely and communicated to the management and sales staff.
  • Research and create required adjustments including credit memos/discounts up to a specified limit and post to the proper general ledger account.
  • Researches, reconciles, and defines customers receivable balances in relation to company terms and customer agreements.
  • Produce and distribute weekly Accounts Receivable aging reports. 
  • Build and maintain strong working relationships with the accounts receivable and sales department and to assure a full understanding of the customer’s account and its terms and conditions.
  • Maintains confidentiality of customer accounts, customer lists, and company financial information
  • Assist in monthly closing duties when needed to assure all deadlines are met. 


  • Ability to effectively communicate policies, processes, and decisions.
  • Proficient in MS Office (Excel/Word/PowerPoint)
  • Excellent analytical skills


Founded in 1998, Professional Alternatives is an award-winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent. Connect with us today!

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