Job ID#: 18797
Location: Deer Park, TX (onsite)
Pay rate: $22
We are looking for a proactive and detail-oriented Collector to contact members, remind them of overdrawn accounts, and work collaboratively to bring accounts current.
- Contact members to remind them of overdrawn accounts and the need to bring them current to prevent charge-offs.
- Collaborate with members to establish repayment plans and negotiate mutually agreeable terms.
- Provide excellent customer service while addressing inquiries related to overdrawn accounts.
- Maintain accurate and up-to-date records of member interactions and account status.
- Utilize communication skills to effectively convey the importance of resolving account issues.
- Previous experience in collections or a similar role
- Strong communication and negotiation skills.
- Customer-centric approach with the ability to build rapport with members.
- Detail-oriented with a commitment to accuracy in record-keeping.
- Ability to work collaboratively in a team environment.