Collection Specialist B2B

Professional Alternatives

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Job ID#: 21914

Collection Specialist
Lancaster, TX
$25/hour
In office

3 – 6 month project – possible to go on full time after pending company needs

Responsibilities:

  • Provide customer service regarding collection issues, process and review account adjustments, resolve discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
  • Update account collection notes and enter problem notes concerning disputes
  • Handle business to business collection calls, research and resolve invoice questions
  • Identifies opportunity for and negotiates payment arrangements to bring account current
  • Provides excellent quality customer service to all customers
  • Resolves disputes and complaints from customers
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

Qualifications/Skills:

  • High school diploma or equivalent
  • two years commercial collection experience preferred
  • Proficient computer skills, Microsoft Office (Outlook, Word, Excel); working knowledge of Getpaid and AS400 a plus

*Due to the high volume of applications we normally receive, we are not able to personally respond to all applicants. However, if you are selected to move forward in the process, you will be contacted soon regarding next steps.
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Founded in 1998, Professional Alternatives is an award-winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent. Connect with us today!

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