Collection Specialist

Collection Specialist
$21.63/hour
Dallas, TX
Monthly Bonus

Summary:
Responsible for contacting customers by phone to collect on early stage delinquent loans. 

Qualifications:

• One to two years previous collections experiences.
• Call center experience preferred.
• Ability to complete high volume of inbound & outbound phone calls.
• Excellent verbal communication & negotiation skills.
• Basic math, computer skills, office equipment, MS Office; ability to type 25 words per minute.

Job Requirements:

• Ability to maintain the highest level of confidentiality & privacy.
• Record & update full & complete account information to aid in account resolution.
• Contact customers via outbound/inbound phone calls & other means of communication by using the company’s call model to secure debts by negotiating payment terms & methods.
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• Hours: Monday – Friday: 8:00am – 5:00; One Saturday per month is required which will count towards Overtime*

*Due to the high volume of applications we normally receive, we are not able to personally respond to all applicants. However, if you are selected to move forward in the process, you will be contacted soon regarding next steps