Cash Applications

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Job ID#: 25996

Credit/Cash Applications Clerk
This role is 95% remote with coming into the office one day a quarter for a quarterly meeting.  This is primarily a Support role for the A/R department

Primary Activities

• Manage Departmental Group Inboxes daily (respond to and assign emails as necessary)
• Responsible for maintaining log and entering data into SAP for disputes daily.
• Gather all related documentation (check, invoice, credit memo, etc.) and prepare written communication to customer with explanation of charge-back/credit.
• Assist with gathering information on new/existing Credit Applications (send out credit reference requests, run credit reports via Dun & Bradstreet)
• Assist with gathering information for review of existing customer’s credit limits
• Review and release orders on credit hold.
• Work with Credit Manager to reduce the number of orders going on hold.

Cash Applications Support

• Cross train as back up for Cash Applications
• Research and communicate customer remittance discrepancies
• Additional Activities (as needed)
• Assist with the process of mailing/emailing customer invoices and statements
• Assist with reconciliation of customer accounts with known issues.
• Research and compile support for Customer Refunds
• Special projects as needed.

Qualifications

• Proficiency in Excel, specifically V-Lookup (no Pivot Tables required).
• Experience with SAP is preferred.
• Strong communication and organizational skills.
• Ability to work independently and manage multiple tasks efficiently.

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