Collector

Job ID#: 9541

Collections Specialist – Galleria area

Primary responsibilities

• Make outbound Collection calls daily on past due accounts.

• Record information about communication with customer and status of collection efforts.
• Handle inbound customer calls relating to accounts and receive payments by phone for delinquent customers.
• Confer with customers by telephone to determine reasons for overdue payments and to review contract as applicable to determine necessary actions and strategies for debt repayment.
• Research past due accounts via collections tools.

Qualifications

• Self-starter and ability to learn a task with minimal instructions.
• Strong interpersonal, verbal, written and telecommunication skills.
• 2+ years previous collections experience.
• MS Excel