Job ID#: 9541
Collections Specialist – Galleria area
- Make outbound Collection calls daily on past due accounts.
- Record information about communication with customer and status of collection efforts.
- Handle inbound customer calls relating to accounts and receive payments by phone for delinquent customers.
- Confer with customers by telephone to determine reasons for overdue payments and to review contract as applicable to determine necessary actions and strategies for debt repayment.
- Research past due accounts via collections tools.
- Self-starter and ability to learn a task with minimal instructions.
- Strong interpersonal, verbal, written and telecommunication skills.
- 2+ years previous collections experience.
- MS Excel