Customer Service Representative

Professional Alternatives

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Job ID#: 9759

Great Growing Co with a family feel!
Temp-to-Hire Call Center/Customer Service Rep – 77029, start ASAP

Up to $17/hour
7:00 am until 5:00 pm (alternating Saturdays, requires flexibility with schedule)

*Bilingual a MUST! Call center experience is required.

You will be responsible for gathering information and establishing quotes. you will:

  • Confirm understanding of customer needs, issues and requests; communication must be concise, accurate information
  • Serve as customer advocate by solving issues and problems
  • Enter service changes in database                                         
  • Assist with special projects

What to expect:

  • High volume incoming calls into call center
  • Ensure environmentally correct safe workplace practices (must wear mask while on site)

Needed success skills:

  • High School Diploma
  • 1+ years' call center/customer service experience
  • MS office and search skills for customer database
  • Excellent verbal, written and analytical skills; ability to react well under pressure and conflict
  • Multi-tasking ability and analytical problem solving; Work well with team and independently

 

Founded in 1998, Professional Alternatives is an award-winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent. Connect with us today!

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