Professional Alternatives

Job ID#: 9192

Credit/Collection Specialist
Carrollton, TX
$50K

JOB SUMMARY:

This position is responsible for ensuring efficient collections of past due balances of customer accounts to minimize bad debt risk; ensuring customers meet established credit terms and reducing delinquencies by maintaining receivable balances within targeted terms.

Responsibilities:

Other duties may be assigned. A teammate in this position must have the ability to:

  • Negotiate and implement workout plans with the assigned accounts to amortize past due balances in a firm and consistent manner obligating both company and the account to that plan; obtain security instruments when deemed necessary (i.e. guarantee, collateral and corporate/personal financial data) to mitigate associated risks. 
  • Independently negotiate payment from delinquent customers to maintain receivables within target by ensuring overall compliance with credit terms. Setting up short-term notes to accommodate terms compliance at own discretion. Document all customer correspondence and all customer contacts in Customer Accounts Comments  Area within the JD Edwards system.
  • Monitor delinquent accounts on a daily basis to ensure compliance to pay plans and NOT allow any further exposure to MFS. 
  • File legal claims with the bankruptcy courts for those customers declaring bankruptcy without supervision; document all legal correspondence and track the court activity and rulings; coordinate the removal of the balances from the sub-ledger and initiate the bad debt write-off in coordination with management’s collection goals.
  • Analyze activity of assigned accounts on a regular basis to identify incorrect transactions that result in service charges, bad debt write-offs and keeping the accounts clean.
  • This position plays a crucial role in the minimization of credit exposure risks and subsequently bad debt write-offs. Timely and effective collection activity reduces companies Days Sales Outstanding (DSO), thereby improving cash flows.
  • Frequent communications with external customers requires diplomatic representation of companies collection position.
  • Must be a self-starter and able to work independently and communicate collection progress to management on regular basis.
  • Perform special projects as requested by management in a timely manner.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

A teammate in this position must have:

  • Undergraduate degree in finance/accounting preferred (but not required) with minimum of 2-4 years of

progressively responsible credit and collections experience. Demonstrated general business knowledge is essential.                  

 

  • Excellent analytical skills, excellent written and verbal communication skills and strong personal computer skills are required.
  • Must have a good understanding of the federal and state laws pertaining to credit, collections, bankruptcies, and good understanding of A/R and credit procedures, as well as, computerized accounts receivable systems.
  • Must be assertive with excellent interpersonal skills able to build rapport with troubled past due accounts to arrange payment of past due and maintain current going forward; able to manage multiple responsibilities within a fast-paced environment.

OTHER SKILLS:

  • The work conditions are primarily being in an office environment.
  • This position, at the incumbent’s discretion, should identify and implement processes that enhance the efficiency of collection activity and the timeliness of customer payments 
  • Candidate must be sensitive to the impact that collection activity has on the customer relations and treating customers in a tactful manner.

restaurant concept and issues specific to them will enhance the teammate’s success.

.*Due to the high volume of applications we normally receive, we are not able to personally respond to all applicants. However, if you are selected to move forward in the process, you will be contacted soon regarding next steps.

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