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Job ID#: 27382
Business Development Representative
Direct Hire; 80K to 100K
Grand Prairie, TX
**Most business is repeat business (want to grow) and secure new customers/relationships
**Supply chain solutions experience HIGHLY preferred – packaging, freight, etc.
Duties:
- Build customer relationships with face-to-face visits
- Respond quickly and efficiently to customer and staff needs
- Maintain regular communication with owners regarding results and major challenges
- Maintain daily communication with manager regarding day-to-day activities, results, and concerns
- Ask for help, assistance, and remind management of assignment, quote, or customer response due prior to deadline
- Follow up and respond with the results of customer visits (same day or by 8 am the following business day)
- Facilitate communication between company, Customer Service Team, Engineering, Accounting, Production, and customers
- Find or develop sales tools that help you communicate concepts to customers.
- Be sensitive to customer needs and expectations, always ask for a date specific expectation.
- Know major details of customer caseload and aspects of past/current orders, customer requests, possible changes in quantity and quality of product requested, etc.
- Provide support to Management by thinking ahead, giving reminders, and knowing industry/trends/news, etc.
- Develop new customer leads while retaining current customer base
- Meet with Sales/Customer Service reps to identify new ways to assist in achieving common goals
- Develop and have an adequate understanding of products offered and services provided
- Know what additional/improved services company can offer – cost savings, products, quality enhancement, organizational suggestions, predictive trends, delivery/pickups, etc.
- Work closely with manager and President in generating leads, developing new opportunities, reengaging lapsed customers, streamlining sales process, and improving closing ratio
Qualifications:
- College degree preferred, high school diploma required
- Solid Microsoft Office Suite skills
- Exhibit business values and work ethic standards espoused by owners
- Share common vision and goals with the owners in providing quality services to customers and guidance to staff
- Professional, charming, positive, dependable, and a passion for people and products/services
- Be a strong closer, ABC (Always Be Closing)
- Have a deep understanding of sales and follow-up techniques
Other Info:
- Company in growth mode; newly created position; 50 in company
- Full in office when not traveling
- Base compensation ideally 80K with commissions
- Texas travel required; expenses covered
