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Job ID#: 27700
Accounts Receivable Clerk
Responsible for reaching out to customers via email, text, or phone calls to get payment status updates and get accounts current.
Qualifications:
- 2 years of collections experience
- Ability to handle outbound/inbound calls with customers without issue.
- Professional verbal and written communication skills
- Basic math, cashier, accounting principles.
- Basic understanding of MS Office
- Familiarity with conditional and unconditional lien waivers.
- Notary is a plus.
- Credit investigations.
Job requirements:
- Contact customers via phone calls, emails, texts to collect payments.
- Post cash daily to customer accounts.
- Process refunds as needed
- Send customers payment links to pay on their accounts.
- Respond to customer questions and requests via email or phone call.
- Collaborate with sales staff and resolve delinquent accounts.
- Communicate with manager regarding delinquent accounts & apply credit holds.
- Provide updates to the accounting manager on A/R accounts by attending weekly meetings.
- Post checks, credit cards, and wire payments timely and accurately.
- Critical thinking skills are a must & have ability to problem solve.
