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Job ID#: 31375
About the Role:
We are seeking an experienced Director of Operations to lead the day-to-day and strategic operations of a retail property portfolio—focused on big box retail and power centers. This leadership role will oversee property management teams, drive operational excellence, support leasing and asset management strategies, and ensure optimal performance across all assets.
Key Responsibilities:
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Lead operations for a portfolio of shopping centers and big box retail properties.
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Manage and mentor property management teams across multiple sites.
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Support leasing and asset management teams with insights on property operations, tenant buildouts, and lease compliance.
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Oversee budgeting, financial reporting, and capital planning to drive asset value.
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Ensure excellent tenant service, maintenance, safety, and regulatory compliance.
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Manage vendor relationships, service contracts, and capital improvement projects.
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Collaborate cross-functionally with leasing, construction, and ownership teams.
Qualifications:
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15+ years of retail property operations experience, with proven big box retail experience.
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Strong knowledge of retail leasing, asset management, and financial performance metrics.
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Experience managing multi-site teams and large vendor networks.
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Excellent leadership, communication, and organizational skills.
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Proficient in Yardi, MRI, or similar property management software.
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Bachelor's degree required (Business, Real Estate, or related); MBA or certifications (CPM, RPA) a plus.
