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Job ID#: 32281
Collections Representative – NW Houston
Responsibilities
Position Overview:
We are seeking a proactive and detail-oriented Collections Representative to manage the collection of past-due accounts and maintain positive customer relationships. The ideal candidate will have experience in business-to-business (B2B) collections and demonstrate strong problem-solving and communication skills.
Key Responsibilities:
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Conduct daily collection activities for aging receivables
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Develop, implement, and manage effective collection strategies for overdue accounts
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Communicate with customers to negotiate and establish payment plans
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Accurately document and track customer disputes and resolutions
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Reconcile customer accounts promptly and efficiently
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Respond to customer inquiries in a timely, professional manner and resolve payment-related issues
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Prepare and distribute regular payment status reports for sales teams and management
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Review and release sales orders on credit hold based on account status and company policy
Qualifications:
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Minimum 1 year of B2B collections experience
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Proficiency in Microsoft Excel (intermediate level)
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Experience with SAP is a plus
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Strong organizational and time management skills
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Ability to manage multiple priorities in a fast-paced environment
Hybrid role after training
Temp to hire – $24/hr.
