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Job ID#: 38946
Customer Service Coordinator
Northwest Houston
Temp-to-Hire
$16–18/hr
Join a growing industrial organization where you'll play a key role in supporting customers, coordinating orders, and ensuring a smooth flow of information between internal teams and clients. This position offers a blend of customer interaction, administrative support, and operational coordination in a team-oriented environment.
What You'll Do:
- Serve as the primary point of contact for customer inquiries and order-related requests
- Coordinate customer orders from receipt through delivery
- Maintain accurate records and update information within internal systems
- Partner with operations, logistics, and sales teams to ensure customer expectations are met
- Monitor order progress and proactively communicate updates when needed
- Assist with scheduling, reporting, and documentation activities
- Research and resolve customer concerns in a timely and professional manner
- Support continuous improvement efforts and help streamline administrative processes
- Maintain a high level of customer satisfaction through responsive communication and follow-through
What We're Looking For:
- 2+ years of customer service, administrative, or office support experience
- Strong communication skills with a customer-focused approach
- Ability to manage multiple priorities while maintaining accuracy
- Proficiency with Microsoft Office, including Excel and Outlook
- Experience working in a fast-paced environment
- Strong organizational skills and attention to detail
- Team player with a positive attitude and willingness to learn
Preferred:
- Experience supporting customers within an industrial, manufacturing, distribution, or service environment
- Familiarity with order processing, inventory, logistics, or operations support functions
- Experience working with ERP or business management software
