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Job ID#: 41273
Mortgage Operations Specialist / Post-Closing Specialist – onsite- Baltimore, Maryland
Are you detail-oriented with a passion for ensuring the accuracy and completeness of mortgage transactions? Our client is seeking a proactive and organized Mortgage Operations Specialist / Post-Closing Specialist to join our dynamic team. In this role, you will play a critical part in finalizing loan files, ensuring compliance, and facilitating smooth transitions to secondary market buyers.
Key Responsibilities:
- Track, review, and resolve post-closing exceptions to ensure loan files are complete and compliant.
- Contact title companies, attorneys, and external partners to obtain outstanding trailing documents, maintaining professional communication and strong relationships.
- Maintain meticulous logs of received trailing documents within Salesforce and organize all pertinent documents within the All Loans File (ALF) system.
- Properly save, categorize, and manage documents within the company’s loan filing system to ensure easy retrieval and audit readiness.
- Prepare and record assignments of mortgage, ensuring all legal and procedural requirements are met.
- Coordinate the delivery of loan packages and necessary documentation to custodians, ensuring timely and accurate submissions.
- Upload loan information and documentation for secondary-market investors and warehouse lenders, adhering to all submission protocols.
- Conduct thorough reviews of files for completeness and compliance with both internal standards and external regulations.
- Collaborate closely with the Loan Processing team to resolve documentation discrepancies or compliance issues efficiently.
- Communicate clearly and professionally with internal teams and external partners to facilitate smooth workflows.
- Continuously identify opportunities to improve operational workflows, increase accuracy, and reduce turnaround times.
- Leverage company-provided tools, including AI-assisted technologies, to enhance efficiency and communication.
Qualifications:
- Minimum of two years’ experience in mortgage operations, loan processing, post-closing, title, loan servicing, banking operations, or related fields.
- Strong familiarity with mortgage and real estate documentation, including assignments, title reports, and lien perfection.
- Exceptional attention to detail, with the ability to identify missing or inaccurate information proactively.
- Excellent organizational skills with a proven ability to manage multiple files, prioritize tasks, and meet deadlines.
- Effective written and verbal communication skills, demonstrating professionalism and clarity.
- Proficiency in Microsoft Office Suite, particularly Outlook and Excel; experience with Salesforce or similar CRM systems is preferred.
- Eagerness to learn new systems, tools, and AI-assisted processes to stay current with industry advancements.
- Dependable, team-oriented, and adaptable to a structured, process-driven environment.
What We Offer:
- Opportunity to work with a forward-thinking company committed to innovation and growth.
- Exposure to cutting-edge technology, including AI-assisted tools, to enhance your workflow.
- Professional development and ongoing training to support your career advancement.
- Collaborative and supportive team environment where your contributions truly make an impact.
- Competitive compensation package and benefits.
