How Often Should You Update Your Resume?

Keeping your resume up to date is one of the most valuable career habits you can develop. Even if you’re not actively looking for a new position, maintaining an accurate and polished resume ensures you’re always ready for opportunities that may come your way, whether that’s a promotion, a networking introduction, or an unexpected job…

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How to Write a Resume That Gets Past Applicant Tracking Systems

Creating a resume that captures a hiring manager’s attention is already a challenge. But what many job seekers don’t realize is that your resume may not even be seen by a human—unless it successfully makes it through an Applicant Tracking System (ATS) first. Crafting the perfect resume to clearly define your experiences and career goals…

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Customer-Centric Excellence: Skills Needed for a Customer Success Associate

Customer success is a relatively new concept in the business world. It is the process of ensuring that customers achieve their desired outcomes while using a product or service. The goal is to build a long-term relationship with the customer by providing value throughout their journey. As a customer success associate, my role is to…

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