Best Practices for Providing Good Customer Service

Best Practices for Providing Good Customer Service

Offer promotions and discounts to entice new clients as much as you want, but if you don’t have good customer service that gets a portion of those customers to make another purchase, your business may not remain profitable for long. Excellent customer service not only brings clients back, but it also sends them away glad…

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Customer Service Jobs: Different Job Titles & Descriptions

Customer Service Jobs: Different Job Titles & Descriptions

Customer service jobs are one of the pillars of profitability and the positioning of any business. It focuses directly on consumer satisfaction and optimizing their experience with a brand. Interestingly, one of the fundamental processes for the expansion of customer service jobs or attention was the creation of the global telephone and several other technological…

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