Top 5 Kinds of Customer Service Jobs

While it is becoming easier than ever to interact with your customers through cell phones and other electronic methods, customer service jobs are still relevant because these customer-facing positions maintain that personal touch that is necessary for a brand and its customers, regardless of how large or small they are. On that note, demands for…

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Customer Service Interview Questions: What to Expect & How to Prepare

If you apply for a position at a customer service staffing agency or for any other job that requires customer service experience, the hiring manager or recruiters will have several customer service interview questions that they will expect you to be able to answer. They want to have an idea of your ability to interact…

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