Customer Service News & Insights
Latest Customer Service Insights
Stay up-to-date on the latest customer service news and trends in recruiting, staffing, and human resources. Ranging from new customer service tools, hiring tips, career advice, and more, we're here to help you hire top talent or land your next dream job. Bookmark this page to get the latest customer service news and expert insights.
Customer Service in the Age of AI: How Recruitment is Adapting
Customer Service in the Age of AI: How Recruitment is Adapting The digital age has revolutionized the…
Keys to Create a Great Customer Service Team?
7 Keys to Creating a Great Customer Service Team? Here are some of the best tips to…
How to Build a Customer Service Team?
How to Build a Customer Service Team? What can you do to strengthen your relationships with your…
Inbound Customer Service Representatives Duties
Inbound Customer Service Representatives’ Duties Inbound customer service representatives have a variety of different duties. Most of…
Best Practices for Providing Good Customer Service
Offer promotions and discounts to entice new clients as much as you want, but if you don’t…
Top 5 Tips For Writing a Customer Service Cover Letter
If you want to be invited to an interview to get a customer service position, you will…
The 5 Best Online Customer Service Jobs
With the growth of the service sector in countries around the world, many brands now offer online…
Customer Service Jobs: Different Job Titles & Descriptions
Customer service jobs are one of the pillars of profitability and the positioning of any business. It…
Important Customer Service Skills Worth Learning
A brand that relies on customers to be able to keep running will want to be aware…