5 Ways to Land a Remote Internship

Like many jobs, internships can now be done remotely and the transition to remote internships does not have any diminishing impact on the outlooks of students or recent graduates. Whether an internship is remote or in person, it is a great way to boost your skills, enhance your resume, and even make connections that can…

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Best Practices for Reimagining Your Recruitment Process

COVID-19 has changed various traditional business practices. When it comes to the recruitment process, the crisis sped up shifts in the talent pool that was already in progress. In this period of higher-than-usual unemployment, it can seem that brands looking to include more workers would definitely be right in the driver’s seat. However, vacancies have…

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What You Should Know About Agile Transformation

Agile transformation was initially developed to fast-track software development. However, it is often used by organizational teams that desire to swiftly execute projects. Sometimes, these efforts often don’t work out. Research shows that different large agile transformation initiatives do not just miss their goals, but they also cause company disruption—including tension among teams, employee burnout,…

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Customer Service Jobs: Different Job Titles & Descriptions

Customer service jobs are one of the pillars of profitability and the positioning of any business. It focuses directly on consumer satisfaction and optimizing their experience with a brand. Interestingly, one of the fundamental processes for the expansion of customer service jobs or attention was the creation of the global telephone and several other technological…

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Top 4 Ways to Increase Your Employee Retention Rate

Employee retention simply refers to how many employees actually stay under your employment. If you employ a hundred people and five of them leave, this means that your turnover rate is 5% which is 5/100 while your retention rate is 95% which is 95/100. This just means in other words that even though some employees…

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