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What Does a Client Representative Do?
What Does a Client Representative Do? Client representatives are the first point of contact for many companies. They are in charge of providing positive interactions with the clients. They also need to be able to address issues and take the steps to resolve issues in a timely manner. They must be able to work diligently…
Read MoreHow Competitive is the Hiring Process in Mortgage
How Competitive is the Hiring Process in Mortgage The mortgage market has undergone significant transformation since the epidemic began; falling interest rates sparked a rush in refinances and, in the summer of 2021, a flourishing buying market. As the total number of mortgage applications rose, so did the demand for qualified mortgage personnel to handle…
Read MoreInbound Customer Service Representatives Duties
Inbound customer service representatives have a variety of different duties. Most of the duties center around answering customers’ questions and resolving customer issues as they arise. To succeed in this job, you need to be able to communicate effectively and have strong customer support skills. An inbound customer service representative is often the first interaction…
Read MoreYour Guide to Hiring a Loan Officer in 4 Steps
Your Guide to Hiring a Loan Officer in 4 Steps You must consider several things before hiring a loan officer for your mortgage company. You’ll need to assess your target audience, create meaningful relationships, provide training, and be flexible if you want to get the best talent. If you’re not careful, then you could miss…
Read More5 Tips on How to Hire a Top-Performing Loan Officer
5 Tips on How to Hire a Top-Performing Loan Officer To hire a top-performing loan officer for your mortgage brokerage, you should investigate the talent surrounding you and offer competitive rates. For example, if your rivals offer more money to do the same job you want your loan officers to do, then your loan officers…
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