Top 5 CRM Features That Elevate Customer Service Productivity

What is a CRM? A customer relationship management (CRM) system is software designed to help organizations manage interactions with their customers and prospects. For customer service teams, a CRM acts as the central hub for all communication, data, and support tasks. When managing both customers and an internal team, it can be difficult to stay…

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What is an Applicant Tracking System and Do I Need One?

An Applicant Tracking System (ATS) is one of the most effective tools employers can use to streamline recruitment, reduce administrative work, and focus on engaging the most qualified candidates. For many companies, an ATS plays a central role in streamlining the recruitment process. But what exactly is an ATS, and how do you know if…

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The Art of Demo Engagement: How to Keep Prospects Hooked and Ensure Attendance

As a sales professional, one of the biggest challenges is getting prospects to attend your demos. You put in a lot of effort to create compelling presentations, craft persuasive invitations, and schedule appointments, only to have prospects not show up. This can be frustrating and demotivating, but there are strategies you can employ to increase…

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