What You Should Know About Agile Transformation

What You Should Know About Agile Transformation

Agile transformation was initially developed to fast-track software development. However, it is often used by organizational teams that desire to swiftly execute projects. Sometimes, these efforts often don’t work out. Research shows that different large agile transformation initiatives do not just miss their goals, but they also cause company disruption—including tension among teams, employee burnout,…

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Customer Service Jobs: Different Job Titles & Descriptions

Customer Service Jobs: Different Job Titles & Descriptions

Customer service jobs are one of the pillars of profitability and the positioning of any business. It focuses directly on consumer satisfaction and optimizing their experience with a brand. Interestingly, one of the fundamental processes for the expansion of customer service jobs or attention was the creation of the global telephone and several other technological…

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Top 4 Ways to Increase Your Employee Retention Rate

Top 4 Ways to Increase Your Employee Retention Rate

Employee retention simply refers to how many employees actually stay under your employment. If you employ a hundred people and five of them leave, this means that your turnover rate is 5% which is 5/100 while your retention rate is 95% which is 95/100. This just means in other words that even though some employees…

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Important Information to Boost Your Human Resources Career

Important Information to Boost Your Human Resources Career

When planning a course of action for your human resources career, you may need to know if you require a degree or certifications in order to get employed in the field. This answer is quite complex and has factors that extend right above the financial return. Making these decisions concerning your human resources career requires…

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It Takes a Team to Build an Incredible Company Culture

It Takes a Team to Build an Incredible Company Culture

The COVID-19 pandemic has upended the standard idea of company culture, including interaction between leaders, employees, and coworker connection. It is important to adapt quickly and retain flexibility during the pandemic, which has helped in uncovering the futility of a top-down approach to leadership. Also, the importance of brand culture has increased as a result…

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