Collections Specialist
Professional Alternatives
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Job ID#: 29707
Collections Specialist
Are you a self-motivated collections pro who knows how to drive results, manage high-risk accounts, and still keep things professional with customers? If so, we want to hear from you!
We’re looking for a Collections Specialist with a strong background in B2B collections, who thrives working independently and brings a strategic mindset to resolving delinquencies.
What You’ll Be Doing:
- Own a portfolio of high-volume or high-risk accounts
- Reach out to customers to resolve payment issues and secure commitments
- Investigate disputes and process adjustments when necessary
- Provide regular reporting and insights to leadership
- Prioritize your workflow based on risk and cash flow
- Keep clean and accurate records in our collections system
- Partner with AR and customer service teams to support overall account health
Job Requirements:
- 3–5+ years of hands-on B2B collections or AR experience
- Strong working knowledge of SAP and Excel (pivot tables, VLOOKUP, etc.)
- Excellent communication, problem-solving, and negotiation skills
- A take-charge attitude with the ability to work independently
- Proven ability to prioritize, meet deadlines, and contribute to a team-first culture
Bonus Points If You Have:
- Experience in healthcare, manufacturing, or other B2B environments
- Familiarity with credit risk analysis and DSO metrics
Founded in 1998, Professional Alternatives is an award-winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent. Connect with us today!
To Apply for this Job Click Here
*Due to the high volume of applications we receive, we are not able to personally respond to all applicants. However, if you are selected to move forward in the hiring process, you will be contacted regarding next steps.