Customer Service Specialist (Oil & Gas Experience required)
Professional Alternatives
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Job ID#: 32212
Customer Service Specialist
Immediate Opportunity – Needed ASAP!
Oil & Gas experience required
Location: Woodlands – Zip Code 77380
Pay to $28 hourly
Great hybrid schedule after training period!
Join our dynamic team as a Customer Service representative with a focus on the oil & gas industry. In this role, you will play a vital part in ensuring the delivery of exceptional customer service through accurate order processing, effective communication with clients, and collaboration with internal departments. This fast-paced and collaborative position offers an exciting opportunity to make a significant impact in a key industry.
Required Skills:
- 1-2 years of experience in the chemical or oil & gas industry
- 3 years of customer service experience
- Strong knowledge of SAP is preferred
- Exceptional communication and interpersonal skills
- Ability to manage open orders efficiently and adhere to established processes
- Proficiency in generating quotes and processing customer orders
- Capability to establish and maintain effective relationships with key accounts
- Familiarity with Incoterms, payment terms, and pricing
Nice to Have Skills:
- Experience with system requirements and business management guidelines
- Previous training in OSHA PPE standards is a bonus
Preferred Education and Experience:
- High school diploma or equivalent required
- Additional certification in customer service or related field is advantageous
Other Requirements:
- Full-time position requiring 40 hours per week
- Onsite position at Waterway location, transitioning to a hybrid model after 3 months of training
- Flexible schedule, with 3 days in the office and 2 days remote after transitioning to a hybrid model
- Ability to work in a collaborative team environment
- Availability to work on-site on Wednesdays
- Capability to process new purchase orders within 24 hours
If you are a dedicated customer service professional with experience in the oil & gas industry, we encourage you to apply now and become a valuable member of our team dedicated to excellence in customer service.
Founded in 1998, Professional Alternatives is an award-winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent. Connect with us today!
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*Due to the high volume of applications we receive, we are not able to personally respond to all applicants. However, if you are selected to move forward in the hiring process, you will be contacted regarding next steps.