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On Demand vs. Retained Staffing: Choosing the Right Engagement Model
When it comes to building your workforce, not every hiring need requires the same approach. Some roles call for immediate coverage, while others demand a more strategic, confidential, and targeted search. Understanding the difference between on-demand staffing and retained staffing can help you determine which engagement model best supports your organization’s hiring goals, budget, and…
Read MoreHow to Implement AI Customer Service Bots Without Losing Personalization
The Foundation of AI in Customer Service AI-driven solutions are transforming how organizations manage customer interactions. From automated chatbots to predictive support tools, AI customer service bots are becoming integral to how companies handle inquiries, resolve issues, and improve customer satisfaction. The shift toward AI adoption in customer support often stems from the growing demand…
Read MoreTemporary vs. Permanent Retail Representatives: Prep for Holiday Demand
As the holidays approach, retail hiring managers face a familiar challenge, how to meet growing customer demand without overextending resources. With full time employees taking time off, and holiday shopping increasing foot traffic, it’s important to stay ahead of staff shortages to fill in the gaps. Balancing temporary and permanent retail representatives becomes key to…
Read MoreHow to Conduct Virtual Performance Reviews
When managing a remote or hybrid team, performance reviews remain one of the most valuable tools for driving engagement, productivity, and development. But conducting them virtually requires a thoughtful and intentional approach. A virtual performance review should go beyond simply checking off evaluation boxes, it should serve as a meaningful conversation that builds trust and…
Read MoreThe Most In-Demand CPA Skills Employees Are Looking For
As the accounting profession continues to grow in complexity, employers are seeking Certified Public Accountants (CPAs) who not only possess technical expertise but also bring a blend of analytical, technological, and interpersonal skills to the table. Understanding which CPA skills are most valued, and where to highlight them on your resume, can make all the…
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