IT Helpdesk Technician – Mandarin Speaking Required

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Job ID#: 29502

IT Help Desk Associate
Immediate Opportunity!
MANDARIAN is a MUST!
Pay to 50K with awesome benefits
Great Westchase District location with easy access

• Oversee all IT related hardware and software systems used by the organization and purchasing/implementation of new hardware and software as requested.
• PC: Installation, maintenance, configuration, troubleshooting, update and break fix.
• End-user support: Resolve technical issues related to hardware and software user faces.
• Phone systems: Maintenance and configuration of ATT Office@hand system.
• Conference rooms: Maintenance, configuration, troubleshooting, update and demonstration the conference system to the user.
• NAS and Proxyclick: Maintenance, configuration, setting up for user and demonstration the system as needed.
• Print services: Maintenance, configuration and contact vendor for support as needed.
• Internet and cable TV: Maintenance and contact vendor for support as needed.
• Workstation: Set up equipment and wiring as new user joined or requested.
• Vendor management: Evaluate, select, and manage relationships with third-party vendors providing hardware, software, and service contracts.
• Asset management: accurate inventory records of all IT assets and stocks.
• Payment: Ensure IT related projects and vendor service are paid accordingly.
• Weekly and monthly report: report works done for the week on the admin weekly meeting

Experience Needed: 

• 1-3 years experience in similar role
• Degree in computer science or like field
• Certifications in Microsoft network solutions

• MUST SPEAK MANDARIN! No exceptions

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