Customer Service Representatives

Professional Alternatives
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Job ID#: 27986
Call Center Representative Needed ASAP
Temp to Hire
Salary: $17 hourly
Scheduled Shift: 8:30AM – 5PM (30 min lunch)
San Antonio Zip 78216
The ideal candidate should possess the qualities and skills below:
- Bilingual a plus, but not necessary
- Excellent communication, both written and verbal
- Basic computer skills with multi screens/systems
- Ability to resolve collector and collection issues in a professional manner
- Great attitude and ability to learn quickly
- Ability to work within a team
- Able to resolve complaint calls
- Strong leadership abilities
- High school diploma or equivalent required
- Punctual and dependable with good attendance
- Knowledge of FDCPA, HIPAA, and state/local collection laws (preferred)
- Eligible for licensing in all states (preferred)
- Excellent listening and communication skills
- Professional demeanor and stress tolerance
- Able to handle escalated calls and reach resolutions
- Well-organized in taking and processing payments
- Capable of maintaining the Firm’s standards while handling call
- Must be able to efficiently navigate the CUB’s system
Background, reference and drug screen required
***Can NOT have outstanding toll road balance!
Founded in 1998, Professional Alternatives is an award-winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent. Connect with us today!
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*Due to the high volume of applications we receive, we are not able to personally respond to all applicants. However, if you are selected to move forward in the hiring process, you will be contacted regarding next steps.