Accounts Receivable Clerk

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Job ID#: 27700

Accounts Receivable Clerk

Responsible for reaching out to customers via email, text, or phone calls to get payment status updates and get accounts current.

Qualifications: 

• 2 years of collections experience
• Ability to handle outbound/inbound calls with customers without issue.
• Professional verbal and written communication skills
• Basic math, cashier, accounting principles.
• Basic understanding of MS Office
• Familiarity with conditional and unconditional lien waivers.
• Notary is a plus.
• Credit investigations.

Job requirements: 

• Contact customers via phone calls, emails, texts to collect payments.
• Post cash daily to customer accounts. 
• Process refunds as needed
• Send customers payment links to pay on their accounts.
• Respond to customer questions and requests via email or phone call.
• Collaborate with sales staff and resolve delinquent accounts.
• Communicate with manager regarding delinquent accounts & apply credit holds.
• Provide updates to the accounting manager on A/R accounts by attending weekly meetings.
• Post checks, credit cards, and wire payments timely and accurately.
• Critical thinking skills are a must & have ability to problem solve.

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