The Impact of Unconscious Bias in The Workplace

The Impact of Unconscious Bias in The Workplace

Even when there are good intentions, as well as the need to be fair, unconscious bias still manifests in different ways when in the workplace. Nepotism and even affinity bias plague hiring practices, and this makes micro-aggressive behaviors and other inequities thrive. This means that some groups are marginalized, making them miss out on key…

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The Details of Developing Solid Leadership Values

The Details of Developing Solid Leadership Values

Good leaders do not only have values, but they also recognize the necessity of ethical behavior. Excellent leaders exhibit their core leadership values as well as their ethics both in their words and actions. Leadership ethics should be visible since you must portray them in your daily actions, so people know exactly what to expect.…

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Best Practices for Providing Good Customer Service

Best Practices for Providing Good Customer Service

Offer promotions and discounts to entice new clients as much as you want, but if you don’t have good customer service that gets a portion of those customers to make another purchase, your business may not remain profitable for long. Excellent customer service not only brings clients back, but it also sends them away glad…

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Top 5 Tips For Writing a Customer Service Cover Letter

Top 5 Tips to For Writing Customer Service Cover Letters

If you want to be invited to an interview to get a customer service position, you will require a customer service cover letter demonstrating the skills and experience needed for the role. In order to figure out which of the qualifications are most vital, you should properly assess the job listing, and analyze the keywords…

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Tips For Enhancing Interpersonal Skills for Career Success

Tips For Enhancing Interpersonal Skills for Career Success

The manner in which you carry yourself at work while interacting with others has a serious impact on their career success or lack thereof. Excelling in the workplace involves more than simply finishing tasks and projects efficiently and on schedule. In order to truly obtain career success, you will need developed interpersonal or social skills.…

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