Important Customer Service Skills Worth Learning, Customer Service Staffing Agency

A brand that relies on customers to be able to keep running will want to be aware of the customer service skills that you have to offer. As a customer service professional should research both the company and the job you are applying for before you finish filling out a job application. Some kinds of…

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Top 5 Kinds of Customer Service Jobs

While it is becoming easier than ever to interact with your customers through cell phones and other electronic methods, customer service jobs are still relevant because these customer-facing positions maintain that personal touch that is necessary for a brand and its customers, regardless of how large or small they are. On that note, demands for…

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Customer Service Interview Questions: What to Expect & How to Prepare

If you apply for a position at a customer service staffing agency or for any other job that requires customer service experience, the hiring manager or recruiters will have several customer service interview questions that they will expect you to be able to answer. They want to have an idea of your ability to interact…

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Developing Customer Service Skills During COVID-19

Many managers are trying to work through the impact that Coronavirus is having on their businesses and their employee’s customer service skills. How covid-19 affects various industries and brands depends on the kind of product or service that they render. The customer service department has been badly hit. Travel plans have been abruptly cancelled and…

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How to Optimize Employee Development

As the COVID-19 pandemic continues, businesses are focused on safety, rather than employee development, and have had to postpone or even cancel travel plans and send workers home so they can work remotely. Even though businesses will still regain some semblance of normalcy, it could take some time for that to happen. By taking up…

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