Best Practices for Providing Good Customer Service

Best Practices for Providing Good Customer Service

Offer promotions and discounts to entice new clients as much as you want, but if you don’t have good customer service that gets a portion of those customers to make another purchase, your business may not remain profitable for long. Excellent customer service not only brings clients back, but it also sends them away glad…

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Top 5 Tips For Writing a Customer Service Cover Letter

Top 5 Tips to For Writing Customer Service Cover Letters

If you want to be invited to an interview to get a customer service position, you will require a customer service cover letter demonstrating the skills and experience needed for the role. In order to figure out which of the qualifications are most vital, you should properly assess the job listing, and analyze the keywords…

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The 5 Best Online Customer Service Jobs

The 5 Best Online Customer Service Jobs

With the growth of the service sector in countries around the world, many brands now offer online customer service jobs and require individuals with customer service skills to carry them out. Many of these companies outsource these jobs to other large brands with a specialty in finding staff for these positions, but a number don’t.…

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Customer Service Interview Questions: What to Expect & How to Prepare

Customer Service Interview Questions: What to Expect & How to Prepare

If you apply for a position at a customer service staffing agency or for any other job that requires customer service experience, the hiring manager or recruiters will have several customer service interview questions that they will expect you to be able to answer. They want to have an idea of your ability to interact…

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