4 Best Ways to Transform Your Change Strategy

C-Suite executives and the upper management do not always see eye to eye, especially concerning how their companies need to position themselves and their change strategy in a world trying to survive a pandemic. This means that whenever CEOs and their accompanying teams start implementing their plans after formulation, they usually face serious resistance from…

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Best Practices for Reimagining Your Recruitment Process

COVID-19 has changed various traditional business practices. When it comes to the recruitment process, the crisis sped up shifts in the talent pool that was already in progress. In this period of higher-than-usual unemployment, it can seem that brands looking to include more workers would definitely be right in the driver’s seat. However, vacancies have…

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5 Ways to Provide a Great Digital Experience for Customers

Industrial customers do not always have traditional tastes. They are eager for a digital experience in their dealings with suppliers. Many industrial customers are currently using digital tools for things like purchases and other activities.  Websites and mobile apps usage are on the rise so different industrial leaders are now calling for more investment in…

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What You Should Know About Agile Transformation

Agile transformation was initially developed to fast-track software development. However, it is often used by organizational teams that desire to swiftly execute projects. Sometimes, these efforts often don’t work out. Research shows that different large agile transformation initiatives do not just miss their goals, but they also cause company disruption—including tension among teams, employee burnout,…

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Important Customer Service Skills Worth Learning, Customer Service Staffing Agency

A brand that relies on customers to be able to keep running will want to be aware of the customer service skills that you have to offer. As a customer service professional should research both the company and the job you are applying for before you finish filling out a job application. Some kinds of…

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