The Details of Developing Solid Leadership Values

The Details of Developing Solid Leadership Values

Good leaders do not only have values, but they also recognize the necessity of ethical behavior. Excellent leaders exhibit their core leadership values as well as their ethics both in their words and actions. Leadership ethics should be visible since you must portray them in your daily actions, so people know exactly what to expect.…

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Tips For Enhancing Interpersonal Skills for Career Success

Tips For Enhancing Interpersonal Skills for Career Success

The manner in which you carry yourself at work while interacting with others has a serious impact on their career success or lack thereof. Excelling in the workplace involves more than simply finishing tasks and projects efficiently and on schedule. In order to truly obtain career success, you will need developed interpersonal or social skills.…

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What You Should Know About Agile Transformation

What You Should Know About Agile Transformation

Agile transformation was initially developed to fast-track software development. However, it is often used by organizational teams that desire to swiftly execute projects. Sometimes, these efforts often don’t work out. Research shows that different large agile transformation initiatives do not just miss their goals, but they also cause company disruption—including tension among teams, employee burnout,…

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Customer Service Jobs: Different Job Titles & Descriptions

Customer Service Jobs: Different Job Titles & Descriptions

Customer service jobs are one of the pillars of profitability and the positioning of any business. It focuses directly on consumer satisfaction and optimizing their experience with a brand. Interestingly, one of the fundamental processes for the expansion of customer service jobs or attention was the creation of the global telephone and several other technological…

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Top 4 Ways to Increase Your Employee Retention Rate

Top 4 Ways to Increase Your Employee Retention Rate

Employee retention simply refers to how many employees actually stay under your employment. If you employ a hundred people and five of them leave, this means that your turnover rate is 5% which is 5/100 while your retention rate is 95% which is 95/100. This just means in other words that even though some employees…

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