What You Should Know About Agile Transformation

Agile transformation was initially developed to fast-track software development. However, it is often used by organizational teams that desire to swiftly execute projects. Sometimes, these efforts often don’t work out. Research shows that different large agile transformation initiatives do not just miss their goals, but they also cause company disruption—including tension among teams, employee burnout,…

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Customer Service Jobs: Different Job Titles & Descriptions

Customer service jobs are one of the pillars of profitability and the positioning of any business. It focuses directly on consumer satisfaction and optimizing their experience with a brand. Interestingly, one of the fundamental processes for the expansion of customer service jobs or attention was the creation of the global telephone and several other technological…

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Top 4 Ways to Increase Your Employee Retention Rate

Employee retention simply refers to how many employees actually stay under your employment. If you employ a hundred people and five of them leave, this means that your turnover rate is 5% which is 5/100 while your retention rate is 95% which is 95/100. This just means in other words that even though some employees…

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Career Advancement in the Service Industry

It is possible to turn your hospitality, food service, or retail position into an actual career. Anyone with this desire who currently holds a position in the service industry, has already made a really vital step which is arguably, the most important to advancing your career. That step is gaining experience. Once you ace this…

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Accounting Careers: Different Job Titles & Descriptions

People pursuing accounting careers usually work to analyze and maintain company financial accounts and statements. These employees may work for the government, offer their services to a large company, or even a small business. Since accounting is an industry that has a wide array of positions, you will find that there are a lot of…

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